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Staff Software Engineer, Case Management System / Chargeback solution

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

GeoComply is seeking a highly skilled and experienced Staff Software Engineer to join our team in Ho Chi Minh City, Vietnam.

In this role, you will take full technical ownership of one of GeoComply's products and work closely with Product Managers and the Engineering team to implement the product vision while keeping the code and architecture clean, maintainable, testable, and scalable.

As part of that challenge, you will be responsible for the technical leadership of a team of backend and frontend developers.

You will closely collaborate with engineering managers, product managers, and engineers from adjacent teams: machine learning, data science, infrastructure, and related products.

As part of the holistic GeoComply product ecosystem, you will also be involved in company-wide initiatives, extending your impact beyond just your team. Exercising strategic thinking, clear communication, and the ability to build consensus will be crucial here.

Key Responsibilities

Own the technical roadmap:
Identify and prioritise problems, gaps and technical debt in the product.
Research and evaluate new technologies and methodologies to enhance the product and improve development efficiency.
Define the optimal target architecture of the product, prepare a roadmap to implementing it, and support the team in actually implementing it.
Continuously ensure the product is technically prepared for the next challenges, especially considering security, maintainability and scalability.

Hands-on work:

Support the engineers in hands-on work if needed.

Co-own the product development:

Work with Product Managers to understand product requirements and translate them into scalable and robust technical solutions.
Advice the product manager on hard tradeoffs between scope, engineering capacity, and time constraints
Lead the team through critical projects

Raise the quality bar for the team:

Define best practices and guide the team in maintaining them by participating in code and design document reviews.
Coach, develop, and grow your engineering team.
Set the bar high during engineering talent recruitment.

Cross-team collaboration

Maintain communication channels with other technical teams to avoid duplicate effort, incompatible solutions and solving problems other teams have already resolved.

Who You Are

Experienced software developer: possessing 7+ years of professional software development experience of building and maintaining complex, large codebase enterprise web applications. Experience with PHP and / or GO is a big plus.
SDLC aware: possessing at least a high level understanding of the entire software development lifecycle: from requirement gathering down to deployment pipelines and infrastructure.
Quality focused: able to go beyond the basic metrics and focus on the big / deep issues, which are not always measurable. Willing to dig deeper deeper in search of root causes.
Analytical software architect / designer: able to design, maintain and evolve complex software design and architecture, apply best practices and design patterns and understand crucial trade-offs in software development.
API design expert: possessing understanding of / experience in designing clear, elegant, backward-compatible and future-proof APIs.
Technical Leader: able to make technical decisions, resolve conflicts, mentor other engineers, and own the technical roadmap.
Clear, concise communicator: possessing a high signal-to-noise ratio. Be able to communicate and collaborate with the engineers and non-technical audiences.
Problem solver and avoider: able to identify, troubleshoot and resolve technical challenges, and even better - be two steps ahead and avoid them.

Bonus Points

Experience with working with strongly structured languages (java, kotlin, C#) is a plus.

Apply Now!

Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!

Commitment to Diversity and Equity.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.

Why GeoComply?

Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here’s why we think you’d love working with us.

We’re working towards something big

We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values aren’t just a buzzword

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.

Diversity, equity, and inclusion are at the core of who we are

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

Learning is at the heart of our employee experience

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We believe in being a force for good

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

We care about our team

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

We value in-person collaboration

GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.

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At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.

We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.