Live Webinar

Enhanced Troubleshooting in GeoComply Hub

August, 23 2022 10 am – 11 am PST
Zoom Duration: 60 minutes

Failed geolocation checks can be frustrating for you and your players.

Join us for our latest educational webinar series on August 23 at 10 AM PST as four GeoComply’s subject matter experts uncover how to quickly recognize the reasons for a geolocation failure with our new dynamic user activity chart and enhanced troubleshooting messages. Our experts will show you how to combine user, device, and location intelligence data to solve players’ problems correctly and effectively. 

During this webinar, you’ll come away with best practices for solving your players’ problems correctly, improving your resourcefulness, and saving time!

Specifically, you’ll learn how to:

  • Streamline investigations with our new dynamic user activity chart on the user/device profile pages
  • Reduce user friction with the new user troubleshooting messages
  • Decrease manual troubleshooting review time with the new troubleshooting messages
  • Identify users who failed checks and provide troubleshooting to bring them back.

And much more! Reserve your seat now.

Sign up for our centralized learning hub and get access to on-demand courses on GeoComply products to upgrade your performance. GeoComply Academy is a virtual educational platform that offers concise, bite-sized learning. The Academy is available anytime and from anywhere in the world. Please get in touch with your account manager or email academy@geocomply.com to reserve your spot.

Courses Currently Available in the Academy:

  • GeoComply 101 (GeoComply Hub Navigation & Troubleshooting Basics for CS teams)
  • GeoComply Hub for Anti-Fraud (Navigation, Reporting and Block Management)
  • Kibana for Anti-Fraud (Kibana Navigation and Cases Investigation Practice)
Corina Mahairhu Product Trainer (Host/Speaker)
Alex Nguyen Training Development Intern (Moderator)
Bruno E. Lamberti Training Operations and Delivery (Speaker)
Julia Onishchuk Product Specialist – Hub (Speaker)

Register Now