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Legal | GeoComply Subprocessors

GeoComply Subprocessors

Last Updated: March 11, 2024

GeoComply Solutions Inc. and its affiliates ( “GeoComply,” “we,” or “us”) engages and uses third party vendors (aka “Subprocessors”) to help us provide the Services. A Subprocessor is a third-party company engaged by GeoComply to process Personal Data (i) on behalf of GeoComply’s customers; (ii) in accordance with Customer’s instructions as communicated by GeoComply; and (iii) in strict accordance with the terms of a written contract between GeoComply and the Subprocessor.

GeoComply’s Subprocessors provide infrastructure, data storage, system logging services, and other capabilities for facilitating the delivery of the Services including customer support and email communications. These Subprocessors may be provided access to Personal Information provided by GeoComply’s customers, however they are only permitted to use this information to support the Services.

As part of GeoComply’s commitment to keep its customers’ data secure, we evaluate our Subprocessors’ privacy and security practices prior to engaging them. We also require our Subprocessors to enter into data processing agreements that maintain the confidentiality of personal data and incorporate data protection obligations consistent with applicable privacy laws.

Change History

As of March 11, 2024:

  • Removed Emailage and LA Wallet from Identity Verification Subprocessors
  • Added optional Okta to the Infrastructure Subprocessors
  • Added Vital4 to Identify Verification Subprocessors
  • Added a Compliance Licensing Subprocessors

 

Infrastructure Subprocessors

The following companies provide GeoComply with technical infrastructure cloud services:

Company Name Purpose Location Security and Privacy Information
Amazon Web Services, Inc. Cloud Services – Infrastructure and Storage United States AWS Cloud Security; AWS Data Center Controls
Google Cloud Computing Cloud Services – Infrastructure and Storage United States Trust and Security
Cloudflare Web and Security Internet traffic Management United States Privacy Policy; Trust Hub
DataDog Performance metrics and event monitoring of infrastructure and cloud services United States Privacy Policy
Neo4J Database Management – Storage United States Privacy Policy
Sentry.io Error logging and notifications United States Trust Center; Security & Compliance; Privacy Policy
Okta (Optional) SSO Authentication Services United States Privacy Policy; Trust Center

GeoLocation Subprocessors

The following companies provide GeoComply with the capabilities to provide geolocation analysis and visusualization.  They collect information surrounding the locations of wireless, access point locations, and cellular networks independently of GeoCompy.  For questions regarding the personal data that they possess, please contact the companies listed below directly.

Company Name Purpose Location Security and Privacy Information
Google Cloud Computing Geolocation Services United States Trust and Security
Skyhook (a Qualcomm Company) Geolocation Services United States Privacy Policy

Identity Verification Subprocessors

GeoComply provides our customers access to companies that independently collect personal information for the purposes of identity verification (independent controllers).

For questions regarding the personal data that they possess, please contact the companies listed below directly.

Company Name Purpose Location Security and Privacy Information
Aristotle Integrity Identity and Age Verification United States Privacy Policy
AtData Email Verification United States Privacy Policy
Enformion Identity Verification United States Privacy Policy
Equifax Identity and Age Verification Canada, United States, UK Privacy Statement
IDology Identity and Age Verification United States Privacy Policy
Incode Identity Verification United States Privacy Policy
IdVerse (formerly OCR Labs) Identity Verification United States, Australia, Europe Privacy Policy
Prove Phone number and identity verification United States Privacy Policy
Thomson Reuters Identity Verification United States Privacy Statement, GDPR Information
TMT Analysis Phone number verification United States Privacy Policy
Vital4 Identity Verification, Politically Exposed Persons/OFAC check United States Privacy Policy

Anti-Fraud Chargeback Services

GeoComply provides our customers access to companies that independently collect personal information for the purposes of managing credit card chargeback services.  If you have a question regarding the personal data that they possess, please contact the companies listed below directly.

Company Name Purpose Location Security and Privacy Information
Accertify, Inc. Credit Card Chargeback Services United States Privacy Policy

Compliance Licensing Management Services

In addition to the infrastructure subprocessors listed above, the following assist GeoComply with delivering its compliance licensing management services.

Company Name Purpose Location Security and Privacy Information
Amazon Web Services, Inc. Cloud Services – Infrastructure and Storage United States, Ireland AWS Cloud Security; AWS Data Center Controls
Auth0 Subscriber security and authentication services United States Privacy Policy

Account Management Services

The following companies assist GeoComply with managing the relationships with our customers.

Company Name Purpose Location Security and Privacy Information
Google Workspace Office productivity (email, documents, file storage). United States Google Workspace and Security Trust
Salesforce Customer relationship management United States Privacy Policy; Trust Center
Slack (a Salesforce Company) Customer communication United States Privacy Policy
ZenDesk Customer support incident management United States Trust Center; and Security
IronClad Storage and management of business contracts United States Privacy Policy
Amplitude Administrative Service management (workflow monitoring, session monitoring) United States Privacy Policy
Front Customer communication platform for compliance licensing customers United States Privacy Policy

Affiliates

Customers may be supported by the following GeoComply Affiliates as required to provide the Services

Legal Entity Location
GeoComply Solutions Inc. Canada
GeoComply USA Inc United States
GeoComply UK Limited United Kingdom
GeoTech Hub Viet-Nam Company Limited Vietnam
GeoComply Poland SP Z O.O. Poland
OneComply Inc. Canada

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