Masterclass 1

This Season’s Playbook: Latest SDK Updates

Thursday, August 14, 2025 | 12pm EST

Defend against fraud while scoring major points for player experience with our newest release. Speed, precision, and agility are the name of the game—learn how you can take advantage of our biggest anti-fraud update in years while simultaneously delivering higher pass rates, faster checks, and an even better near-border experience. Join optimization-obsessed Senior Technical Product Manager, Max Mosin, and product-powerhouse Staff Product Marketing Manager, Sonya Noronha, for a deep dive into this season’s SDK playbook.

Masterclass 2

Explorer Masterclass

Tuesday, August 19, 2025 | 12pm EST

Speaker:

Part one of two part series, this masterclass will empower your fraud team to move beyond repetitive manual reviews and focus on strategic prevention. We’ll show you how to leverage Explorer, within the GeoComply Hub, to dramatically reduce manual work and streamline workflows, freeing up your fraud and risk analysts to tackle complex, high-impact investigations.

For fraud and risk managers, this session is a roadmap to gaining unparalleled operational insights, enhancing team productivity, and using data-driven performance tracking to strengthen auditing and strategic decisions. Discover how to build a more efficient, effective, and insightful fraud operation for everyone, from front-line investigators to team leaders, and ensure your team is ready for the NFL season.

Masterclass 3

CMS Masterclass

Wednesday, August 20, 2025 | 12pm EST

Speaker:

 
 
 
The NFL season brings a massive spike in traffic and fraud attempts. Is your team equipped to handle the flood of alerts without getting bogged down in spreadsheets and manual reviews? This hands-on session is part two, following the Explorer Masterclass. It covers how to use the GeoComply Case Management System (CMS), within the Hub, to tackle fraud investigations with speed and precision.

Discover how to centralize your workflow and explore real-world examples of clients achieving dramatic results—reducing case review time by nearly 60% and automating over 90% of certain manual reviews. Learn how to customize queues, manage alert volume, and collaborate effectively to ensure your team is ready for kickoff.

 
 
 
Friendly fraud is on the rise, but you can fight back and win. The GeoComply Chargeback Integrator (GCI) is your key to not only winning friendly fraud disputes but also streamlining your entire chargeback process. Join our experts to discover how GCI provides reliable, irrefutable evidence that defeats false claims—delivering win rates of up to 90% in reported cases.

Unlike other solutions that rely on easily spoofed IP addresses, GCI leverages accurate geolocation and device history to build a stronger case. We’ll show you how to generate a compelling evidence report in just 60 seconds, reducing time spent on case management and ensuring timely submissions. You’ll also learn how GCI’s reports, accepted by over 70 payment processors, continuously exceed the strict guidelines of Visa and Mastercard. Don’t miss this opportunity to see how real-world data can help you identify repeat fraudsters and gain a decisive edge.

Masterclass 5

CS Masterclass: Troubleshooting Geolocation Errors

Tuesday, August 26, 2025 | 12pm EST

 
 
 
Tailored specifically for our Customer Service champions, this session will equip your team with the knowledge and resources to confidently support players and resolve geolocation inquiries with speed and precision.

Join our GeoComply experts, who live and breathe in the Hub, as they walk you through the most common geolocation errors and show you how to quickly and effectively respond to players with the information they need to get back in the game. Whether you’re a grizzled veteran of the NFL season or a rookie joining the team, this masterclass will help you elevate your skills, find information fast, and keep your players on the field.