GeoComply Masterclass Series
Know how. Know now. No noise.
August 12, 19, 26, 2026 | Via Zoom
Every queue gets heavier from September on. Handling it isn’t a headcount problem. It’s knowing how to resolve it on the spot, whether it needs a human or can be handed to a machine.
Led by the GeoComply analysts, engineers, and support leads who work these cases with you daily.
3 sessions. 45 minutes each. Recordings available to registered participants.
Masterclass 1
Ask, Don’t Dig: Fraud Investigation with the GeoComply MCP & APIs
Wednesday, August 12, 2026 | 12pm EST
Automation handles the repetitive. The GeoComply MCP handles the rest. See how putting investigation power behind a simple prompt lets your team ask questions in plain language and get answers in seconds, no manual digging required. We’ll show where AI-assisted investigation is headed and how operators are already building with it. And for teams ready to go further, we’ll point to the programmatic path: the Explorer API and machine-to-machine integration options that let your developers wire GeoComply signals straight into your own systems.
For: Fraud and risk analysts who want their afternoons back, product and engineering leads evaluating AI-assisted or agentic investigation, and the decision-makers leading the AI transformation.
*Contact your CSM to see if you’re eligible for the GeoComply MCP.
Speakers:
Ben Alford-Caplan
Senior Manager, Engineering Operations, GeoComply
Claire Latour
Senior Fraud & Risk Analyst, GeoComply
Vlad Serzhantov
Senior Director, Innovation, GeoComply
Masterclass 2
Following the Thread: Complex Fraud Investigations in Explorer and CMS
Wednesday, August 19, 2026 | 12pm EST
Speaker:
Claire Latour
Senior Fraud and Risk Analyst
One flagged account or a coordinated attack? Behind it sit reset devices, spoofed locations, and accounts that look unconnected until you find what they share.
Senior Fraud and Risk Analyst, Claire, will work through real investigations, showing how she connects the dots between user and device profiles, uses tagged zones and PowerMap to place activity, and runs multi-level search to surface the connections that turn a single flag into a full picture.
For: Fraud and risk analysts, investigation leads, and anyone who picks up a case when the answer isn’t obvious.
Masterclass 3
Move fast, all Season: Getting Your Support Team Ready
Wednesday, August 26, 2026 | 10am EST
NFL season means more questions landing on your support team. Most of them you can answer, in minutes. We’ll cover how to move fast and clear the without waiting on a ticket: adding users and assigning roles, unblocking a player, diagnosing a failed geolocation check by OS, and checking a case in block management. Tony and Ethan will walk the real screens, not slides. Bring the situations that stump your team. We will keep a running question list and get through as many as we can.
For: Customer support and operations staff, admins who manage accounts, roles, and access, and support leads onboarding new staff before the season.
Speakers:
Ethan Dudnyk
Product Manager, GeoComply
Tony Oliveira
Technical Support, GeoComply