Updated May 25, 2018
Information That GeoComply Collects
a) Information You Provide to GeoComply
You may be asked to voluntarily give your personal information to GeoComply when you interact directly with GeoComply, including when you subscribe to a GeoComply newsletter, register to receive information from GeoComply or purchase or register to use a GeoComply product, software or service. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction with GeoComply or otherwise receive the full benefit of GeoComply products, software or services.
b) Automated Collection
GeoComply may automatically collect certain information regarding your use of GeoComply’s website or services, such as the dates and times that you access a service, the browsers, operating systems, software and devices that you use to access a service and details of your use of a service.
If you connect a device or third-party product to GeoComply software (such as a mobile app) or a GeoComply service, then the software or service may automatically collect certain information regarding the product and your use of the product.
If you install GeoComply software (such as a mobile app) on your computer or mobile device, then the settings of the software and device may permit the automatic transmission to GeoComply of diagnostic information and other information regarding your computer or mobile device and your use of the software.
GeoComply’s website, online services, email messages and advertisements may use “cookies” and other similar technologies to assist GeoComply to improve products, software and services and customer communications. GeoComply may use information collected through technological means to recognize you as a user of GeoComply’s website or services and to facilitate and improve your use of GeoComply’s website and services. You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of GeoComply’s website, products, software and services.
How GeoComply Uses Personal Information
- to provide you with products, software and services (including to create and manage your accounts for GeoComply services) and to improve your experience;
- to administer GeoComply’s relationship with you, including to contact and correspond with you regarding products and software you have purchased, downloaded or registered with GeoComply and GeoComply services for which you have registered;
- to facilitate your transactions with GeoComply, including processing orders and payments;
- to process and respond to your inquiries, requests and other communications with GeoComply;
- to provide you with general information regarding GeoComply and its products, software and services, to the extent permitted by applicable law;
- to administer and facilitate your participation in contests and promotions related to GeoComply products, software and services;
- to maintain, protect and improve GeoComply products, software and services and to develop new products, software and services; and
- to protect and enforce GeoComply’s legal rights, interests and remedies and to protect the business, operations and customers of GeoComply or other persons.
GeoComply may develop a confidential profile for you, which will be used by GeoComply to provide products, software and services to you and to facilitate your dealings with GeoComply.
How GeoComply Discloses Personal Information
a) GeoComply Customers
If you are authorized to use GeoComply products, software or services by or on behalf of a GeoComply customer, then GeoComply may disclose your personal information (including information regarding your use of GeoComply products, software and services) to the GeoComply customer and the GeoComply customer’s personnel.
b) Suppliers and Service Providers
c) Law Enforcement/Legal Disclosures
d) Business Transactions
Location of Personal Information
GeoComply may process, store and use your personal information at facilities in various countries, including Canada, the United States of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries might be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing GeoComply with your personal information, you consent to the transfer of your personal information to facilities located in other countries and the processing and storage of your personal information at those facilities.
Retention of Personal Information
Some of GeoComply’s services may be designed to protect certain information from accidental or malicious destruction. Because of that, if you delete your information from those GeoComply services residual copies of the information may be retained in GeoComply’s systems for a reasonable period.
Protection of Personal Information
Accuracy and Access to Personal Information
GeoComply will rely on you to ensure that your personal information that you provide to GeoComply is as accurate, complete and up to date as necessary for the purposes for which GeoComply uses the personal information. You will promptly notify GeoComply of any changes to your personal information using the procedures made available for that purpose by GeoComply.
You may reasonably request access to your personal information collected by GeoComply and information about GeoComply’s use, disclosure, retention and deletion of that personal information by submitting a written request to GeoComply’s Chief Privacy Officer using the contact information noted below. Subject to applicable exceptions and limitations prescribed by applicable law, you will be given reasonable access to your personal information and you will be entitled to verify the accuracy and completeness of your personal information and to have the information amended as appropriate. You may be required to pay a reasonable fee for access to your personal information. GeoComply may decline to process a request that is unreasonably repetitive, frivolous, vexatious or impracticable, that infringes or jeopardizes the privacy of other persons, or for which access is not required by applicable law.