GeoComply Announces PlayPause, An Innovative Tool to Strengthen Multi-State Responsible Gaming Programs Skip to content
Entering the Brazilian iGaming market? Discover GeoComply Brazil's tailored solutions!
Learn More

GeoComply Announces PlayPause, An Innovative Tool to Strengthen Multi-State Responsible Gaming Programs

Read time:
4 minutes

September 15, 2020 (Vancouver, Canada) – GeoComply announced today, in conjunction with Responsible Gaming Education Week, the launch of PlayPause, an innovative tool designed to modernize and strengthen the effectiveness of the iGaming and online sports betting industry’s responsible gaming programs.

PlayPause provides an efficient way for operators to manage important aspects of their responsible gaming compliance requirements across multiple states.

PlayPause will be made available free-of-charge to operators via a newly established non-profit organization, Conscious Gaming.

Powered by GeoComply, the PlayPause solution will:

  • Expand the protective self-exclusion bubble so that as players move from state to state, the protection that they have asked for, can also move with them.
  • Enable consumers to self-exclude across multiple states to prevent incidence of simply crossing a state line and continuing to gamble.
  • Empower operators to strengthen responsible gaming programs – and make more data driven decisions – with greater insights into players that have already self-excluded in one state but need to be recognized and protected if/when they seek to play in another jurisdiction.
  • Streamline the administrative burden and eliminate the silos associated with maintaining numerous separate state-operated self-exclusion databases.

“At GeoComply, we’re always looking for ways to leverage technology in a meaningful and responsible way,” says Anna Sainsbury, GeoComply Chairman and Co-Founder. “PlayPause is not only an important compliance tool, but a way we can unite the industry and regulators to deepen their shared commitment to responsible gaming and consumer protection.”

Elizabeth Lanza, Director of the Office of Compulsive and Problem Gambling, Pennsylvania Gaming Control Board added: “Pennsylvania is pleased to be at the forefront of a new responsible gaming tool, designed to strengthen consumer protection and take self-exclusion programs in a new direction.”

Keith Whyte, Executive Director of the National Council on Problem Gambling (NCPG) echoed this sentiment, noting: “Creating a multi-state self-exclusion tool has long been a goal of all stakeholders that are committed to responsible gaming. The NCPG applauds the creation of PlayPause – this is a prime example of how technology and innovation can be leveraged to advance consumer protection and foster a more effective responsible gaming framework across the gambling and sports betting industries.”

Omer Sattar, Co-founder and EVP at Sightline Payments highlighted: “Sightline enthusiastically supports GeoComply in creating PlayPause, which until now was a missing link in the industry’s arsenal of responsible gaming tools. Our support is reflective of Sightline’s long standing commitment to responsible gaming and corporate social responsibility. This is a key step to advance all stakeholders’ interest in strengthening consumer protection and providing safeguards to ensure that all gaming products are enjoyed in a responsible way.”

PlayPause underscores GeoComply’s commitment to offering innovative, market-leading solutions to streamline compliance with complex state regulatory requirements. By utilizing PlayPause along with GeoComply’s award-winning geolocation compliance tools, industry leaders can significantly streamline compliance obligations by managing both geolocation and responsible gaming requirements from the same back-office.

For more information regarding this press release, please contact Elizabeth Cronan at

About Conscious Gaming

Conscious Gaming is a philanthropic organization committed to utilizing advanced technology to propel social responsibility initiatives. Conscious Gaming’s mission is to leverage advanced technology and insights, to empower corporate social responsibility within our and our partners’ communities. We work with gaming operators, regulators, responsible gaming advocacy groups, academics and treatment professionals, to better protect consumers and enhance responsible gaming.

About GeoComply

GeoComply is a global leader in geolocation and compliance technology. Since launching in 2011, GeoComply has quickly become the iGaming industry’s trusted solution for reliable, secure and accurate geolocation services. GeoComply currently supports regulated online casino, poker, sports betting, lottery, ADW and DFS operators in 45 US states to ensure compliance with state and federal regulations. For more information, please visit

Related News

GeoComply announces minority investment in Betting Hero

OneComply and Bose McKinney & Evans set the stage for law firms to streamline gaming licensing for their clients

Trustly, an Open Banking Payment provider, taps OneComply to automate their US gaming license process